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Registering
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(Q) How do I register?
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(A) To register click on the "register" link found on both the header and footer navigation sections |
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(Q) I'm under 16 and can't signup?
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(A) In accordance with standard law, people under the age of 16 cannot participate in auctions as they are legaly binding contracts |
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(Q) What if I have not received an activation email?
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(A) Make sure to check your spam or blocked email folder? If it is not there, chances are your Internet Service Provider (ISP) is blocking email from our auction site. You may need to add our email address (admin@knife-auction.com) to your list of email addresses to accept mail from. If you still have troubles, contact us and we will help you out. |
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Selling
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(Q) How can I list an item?
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(A) You must first be a registered member. Once you have registered, simply login to your account and click on the "Sell" link. The first thing to do is categorize your item. You can then enter in your chosen settings and item description, payment methods, etc... |
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(Q) How can I keep track of items I'm selling?
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(A) You can keep an eye on everything you are selling by visiting your members area and selecting
the "selling" page. |
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(Q) Can I use HTML when listing an item?
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(A) Yes you can, however we recomend you use basic tags as complex HTML descriptions may not display correctly. |
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How to Bid
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(Q) How can I place a bid?
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(A) To place a bid on an item, you must first login to your account. Once logged in, a bidding box will be displayed at bottom of all auction pages. You can use this box to place your chosen bid. |
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(Q) How does the anti-snipe feature work?
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The anti-snipe time prevents a bidder from trying to place a high bid at the last second, to "beat the clock". If a bid is placed within the anti-snipe time period (1 minute) before the listing closes, the closing is extended by 3 minutes. |
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(Q) How can I keep track of items I'm bidding on?
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(A) You can keep an eye on everything you are bidding on by visiting your members area and selecting the "bidding" page. |
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(Q) How do I know if I am outbid on an item?
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(A) Our auction system will automatically notify you via email if you are outbid. |
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Feedback
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(Q) How do I leave feedback?
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(A) When you log in, you will see several icons on the left side of the screen. Below the icon with a pencil and notepad, it reads "Feedback". If you click that icon, you will see the feedback that has been left for you and below that, you will see the transactions for which you can leave feedback. If no one has left feedback for you, and if you do not have feedback to leave, this page will state that you do not yet have reputation. |
MEMBERS AREA [